Sash Window Maintenance and Care: Tips for Installers and Clients

Welcome to issue 23 of our September newsletter!

In this week’s newsletter, we're focusing on an essential aspect of sash window ownership: maintenance and care. As a sash window installer, it's important to educate your clients on proper upkeep to ensure their windows remain in excellent condition for years to come. By providing exceptional after-sales service and guidance, you can build lasting relationships with your clients and enhance your reputation in the industry.

1. Regular Cleaning:

Advise your clients to clean their sash windows regularly to prevent dirt and debris from accumulating in the tracks and affecting the smooth operation of the windows. A soft cloth, mild detergent, and warm water should suffice for most cleaning tasks. Remind clients to avoid using abrasive materials or harsh chemicals that could damage the window frames or glass.

2. Lubrication:

Sash windows require periodic lubrication to maintain smooth operation. Recommend using a silicone-based lubricant on the tracks, pulleys, and other moving parts. Caution clients against using oil-based lubricants, which can attract dirt and cause the windows to become difficult to operate.

3. Inspect for Damage and Wear:

Encourage clients to inspect their sash windows regularly for signs of damage or wear, such as cracked glass, damaged seals, or worn cords. Prompt repairs can prevent more significant issues and prolong the life of the windows.

4. Weatherstripping and Draft Prevention:

Weatherstripping is crucial for maintaining energy efficiency and preventing drafts. Teach clients how to check the condition of their weatherstripping and provide guidance on replacing it when necessary.

5. Paint and Wood Preservation:

For wooden sash windows, advise clients to periodically inspect the paint and wood for signs of deterioration, such as peeling paint or wood rot. Recommend using high-quality paint and wood treatments to protect the windows from moisture and damage.

6. Professional Maintenance and Repairs:

For more complex maintenance tasks or repairs, encourage clients to seek professional assistance from a qualified sash window installer. Offer your services for ongoing maintenance and repairs, building trust and fostering long-term relationships with your clients.

By educating your clients on proper sash window maintenance and care, you can ensure their windows remain in top condition and further establish yourself as a trusted expert in the industry.

Whenever you're ready, there are 2 ways we can help you:

1. At Landmark Windows, we pride ourselves on our commitment to communication and timely delivery. We also use only the highest quality materials in the production of our sash windows and doors, ensuring that they are built to last and will provide your customers with the satisfaction they deserve. Give us a try on your next project.

2. At the start of 2020, we experienced a growing demand for our quality sash windows from other window companies that cannot manufacture in-house, so we decided to focus on growing our trade partner program by supplying direct to other window companies.

See you next week!

Tom Hunt

Landmark Window Co Ltd