Landmark Windows - Building Trust Through the Which?

#25 September 2023

Landmark Windows - Building Trust Through the Which? Trusted Trader Endorsement

Welcome to issue 25 of our September Newsletter!

In this issue, I discuss the benefits of becoming a Which? trusted trader and how it can help you stand out among you're peers.

In today's competitive market, making the right choice from the plethora of window suppliers and installers can be a daunting task. That's why it's essential to have an impartial and reliable source to help guide your decision-making process. In this week's newsletter, we focus on the importance of working with a Which? Trusted Trader like Landmark Windows.

"Which?" is the United Kingdom's largest independent consumer body, with more than six decades of experience in product assessments and providing expert buying advice. Their Which? Trusted Trader endorsement sets the benchmark for traders, ensuring they adhere to high standards of service, transparency, and quality.

At Landmark Windows, we are proud to bear the Which? Trusted Trader status. This recognition reaffirms our commitment to delivering not only exceptional products but also an unparalleled level of service that our customers can trust implicitly. Here are the key benefits of choosing a Which? Trusted Trader like Landmark Windows:

1. Rigorous Assessment: Before achieving the Which? Trusted Trader endorsement, a company must undergo a meticulous evaluation process that includes credit checks, personal interviews, and analysis of business practices. This stringent assessment ensures that only reliable

and professional traders come out on top.

2. Code of Conduct: As a Which? Trusted Trader, Landmark Windows adheres to a strict code of conduct that emphasises transparency, honesty, and integrity. This code of conduct guarantees that customers receive clear quotations and timely communication throughout the project.

3. Independent Complaints Resolution: In the rare event of an issue, Which? provides customers with an independent and impartial dispute resolution service. This service gives customers peace of mind, knowing they have a reliable channel to resolve any concerns.

4. Client Reviews: The endorsement comes with an online platform for verified client reviews that reflect real experiences. This repository of feedback enables customers to make informed choices with confidence.

We hope this newsletter has shed light on the advantages of choosing a Which? Trusted Trader like Landmark Windows.

Our continued commitment to excellence, bolstered by this endorsement, means that clients can trust us to deliver exceptional service and quality products.

Whenever you're ready, there are 2 ways we can help you:

  1. At Landmark Windows, we pride ourselves on our commitment to communication and timely delivery. We also use only the highest quality materials in the production of our sash windows and doors, ensuring that they are built to last and will provide your customers with the satisfaction they deserve. Give us a try on your next project.

2. At the start of 2020, we experienced a growing demand for our quality sash windows from other window companies that cannot manufacture in-house, so we decided to focus on growing our trade partner program by supplying direct to other window companies.

See you next week!

Tom Hunt

Landmark Window Co Ltd